Terms of service
1. Overview
This website is operated by Sooth. Throughout the site, the terms "we", "us" and "our" refer to Sooth. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service.
2. Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least 18 years of age. You may not use our products for any illegal or unauthorized purpose. You must not transmit any worms, viruses or any code of a destructive nature.
3. Products & Pricing
We reserve the right to modify or discontinue any product at any time without notice. Prices for our products are subject to change without notice. We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the service.
4. Accuracy of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.
5. Payment
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Afterpay. All prices are displayed in Australian Dollars (AUD) unless otherwise stated. Payment must be received in full before your order is dispatched.
6. Shipping & Delivery
Delivery times are estimates only and cannot be guaranteed. We are not responsible for delays caused by customs, postal services, or circumstances beyond our control. Please refer to our Shipping Policy for full details.
7. Returns & Refunds
Our return and refund policy forms part of these Terms of Service. Please refer to our Return & Refund Policy for full details.
8. Health Disclaimer
The Sooth Lumbar Cushion is a comfort and relaxation product only. It is not a medical device and is not intended to diagnose, treat, cure, or prevent any medical condition. If you have a medical condition, please consult a qualified healthcare professional before use.
9. Limitation of Liability
To the fullest extent permitted by law, Sooth shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from your use of our products or services.
10. Your Consumer Rights
Nothing in these Terms of Service limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law or the New Zealand Consumer Guarantees Act 1993, which by law may not be limited or excluded.
11. Changes to Terms
We reserve the right to update or change these Terms of Service at any time. Your continued use of the website after any changes constitutes your acceptance of the new Terms of Service.
12. Contact Us
If you have any questions about these Terms of Service, please contact us at:
Email: contact@trysooth.io